Privacy Policy

This Website collects certain Personal Data of its Users. This document can be printed using the print command in the settings of any browser.

Data Controller

The data controller is TAGINA SpA, with registered office and legal headquarters in Via Emilia Ponente, 925 – 48014 Castel Bolognese (RA) – Italy (VAT no. and Tax Code: 03761560543) – email address: As Cookies are installed by the tracking systems of other companies, refer to their Privacy Policies. The user can contact the data controller for further specific information regarding the use of Cookies at the email address:

Type of data processed

Browsing data

As part of the normal operation, the computer systems and procedures used to operate this website acquire certain personal data whose transmission is implicit in the use of the communication protocols of the Internet. This information is not collected to be associated with identified data subjects, but by its very nature it could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers employed by users who connect to the website, the addresses in URI notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and to the user’s computer environment. This data are used by the Data Controller for the sole purpose of obtaining anonymous statistical information on use of the website and to check its correct functioning. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the website.
The Personal Data collected by this Website, independently or through third parties, includes: Cookies; Usage data; Data communicated during use of the service; first name; surname; telephone number; profession; province; e-mail; various types of Data; city.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during use of this Website.
Unless otherwise specified, all Data request by this Website is mandatory. If the User refuses to communicate them, it may be impossible for this Website to provide the Service. In cases where this Website indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.
Users who are uncertain as to which Data are mandatory are encouraged to contact the Data Controller.

Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy.

Data provided voluntarily by the user

Apart from what is specified for browsing data, the user is completely free to provide their personal data. Failure to provide them could however make it impossible to obtain the Services provided by the website and/or what has been requested through the contact forms.
The optional, explicit and voluntary sending of e-mails to the addresses indicated on this website entails subsequent acquisition of the sender’s e-mail address, necessary to respond to their requests, as well as any other personal data included in the e-mail message.

Processing methods

The personal data of which the Data Controller is in possession are exclusively those provided by the user during navigation and/or registration on the site also through use of the Services. This data will be processed exclusively to allow the user to make the best use of the Services offered by the Data Controller through this website.
The Data Controller adopts appropriate security measures to prevent unauthorised access to, disclosure, modification or destruction of Personal Data.
The processing is carried out using IT and/or electronic tools, with organisational methods and with logics strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organisation of this Website (administrative, commercial, marketing, legal, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, to be Data Processors by the Data Controller, may have access to the Data. The updated list of Data Processors may always be requested from the Data Controller. No data will ever be transmitted to third parties who are not involved in the browsing.

Purpose of the Processing

The User Data are collected to allow the Data Controller to provide the Service, to comply with legal obligations, to respond to requests or enforcement actions, to protect its own rights and interests (or those of Users or third parties) and to identify any malicious or fraudulent activities, as well as for the following purposes: Tag management, Interaction with live chat platforms, the Viewing of content from external platforms, Statistics, Contacting the User, Remarketing and behavioural targeting, Newsletters.

Legal basis of processing

The Data Controller processes Personal Data relating to the User in case it is necessary for the pursuit of the legitimate interest of the Data Controller or of third parties. However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each processing event.


The Data are processed at the operational offices of the Data Controller and in any other place where the parties involved in the processing are located. For further information, contact the Data Controller.
The User’s Personal Data will under no circumstances be transferred to countries outside the EU.

Retention period

The Data are processed and stored for the time required by the purposes for which they were collected.

When the processing is based on the User’s consent, the Data Controller may keep the Personal Data longer until such consent is revoked. In addition, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period, the Personal Data will be deleted. Therefore, upon expiry of this period, the right of access, cancellation, correction and the right to data portability may no longer be exercised.

Rights of the User

Users may exercise certain rights with reference to the Data processed by the Data Controller. In particular, the User has the right, pursuant to art. 7 of the “Personal Data Protection Code”, to obtain confirmation of the existence or otherwise of the same data and to know its content and origin, to verify its accuracy or request its integration, updating or correction. At the same time, pursuant to the same article, the Data Subject also has the right to request the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to object in any case, for legitimate reasons, to their processing.
To exercise the afore-mentioned rights, you can write to the Data Controller at the e-mail address:

Further information about the processing

System logs and maintenance

For needs related to operation and maintenance, this Website and any third party services used by it may collect system logs, i.e. files that record interactions and which may also contain Personal Data, such as the User IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Website and, if technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. Therefore, please consult this page frequently, referring to the last modification date indicated at the bottom.
If the changes concern processing whose legal basis is consent, the Data Controller will collect the User’s consent again.



Cookie Policy

This Website uses Cookies and other Identifiers. To learn more, the User can consult the Cookie Policy.

Cookie Policy
This “Cookie Policy” (our policy on the use of cookies) applies to all websites, branded pages, to third-party platforms (for example, Facebook or YouTube) and to applications that are accessed or used through such websites or third-party platforms that are conducted by or on behalf of the group of TAGINA SpA.

Sites, domains and sub-domains under the address (herinafter indicated as TAGINA SpA), are exclusive property of TAGINA SpA, with registered office and legal headquarters in Via Emilia Ponente, 925 – 48014 Castel Bolognese (RA) – Italy (VAT no. and Tax Code) 03761560543), hereinafter referred to as TAGINA SpA.

Method of acceptance
This “Cookie Policy” (our policy on the use of cookies) applies to all websites, branded pages, to third-party platforms (for example, Facebook or YouTube) and to applications that are accessed or used through such websites or third-party platforms that are conducted by or on behalf of the group of TAGINA SpA.

Further information on how to block the use of cookies in the browser can be read from this link. Deciding to disable the cookies we use may affect the user experience while on the TAGINA SpA website. The information below summarises the different types of cookies we use on TAGINA SpA, together with their respective function and duration (i.e. how long each cookie will remain on your device).

What are cookies?
Cookies are computer files or partial data that can be saved on your computer (or on other Internet-enabled devices, such as smartphones or tablets) when you visit a website. Usually a cookie contains the name of the website from which the cookie itself comes, the ‘lifespan’ of the cookie (i.e. how long it will remain on your device), and a value, which is usually a randomly generated unique number.

What do we use cookies for? 
For the sole purpose of carrying out the transmission of a communication over an electronic communication network. They are not used for other purposes. We are unable to identify you personally through this information and we do not process sensitive data.

What types of cookies do we use?
Browsing or session cookies, which guarantee normal browsing and use of the website, relating to activities strictly necessary for the operation and provision of the service and Functionality cookies that allow the user to browse according to selected criteria, relating to activities of saving preferences and optimisation in order to improve the service provided to the user. Technical cookies include both persistent and session cookies: in the absence of these cookies, the website or some parts of it may not work correctly. Therefore, they are always used and sent from our domain. Session cookies are temporary cookies that remain on your device until you leave TAGINA SpA. A ‘persistent cookie’ remains on your device for much longer (usually 5 days/15 days and very few for 365 days) or until you delete it manually (how long the cookie remains on your device will depend on the duration or ‘lifespan’ of the cookie in question and the settings of your browser).

Analytical cookies, which may be first or third party, are installed to collect information on use of the website. In particular, they are useful to statistically analyse accesses or visits to the website itself and to allow the data control to improve its structure, browsing logics and content. The information collected (including the IP address, masked) is used to carry out statistical analysis in order to improve use of the website and possibly to make the content more interesting and relevant to the user’s preferences.

Profiling cookies, which can be first or third party, are used to track the user’s browsing, to analyse their behaviour for marketing purposes and to create profiles about their tastes, habits, choices, etc. In this way it is possible, for example, to transmit targeted advertising messages in relation to the interests of the user and in line with the preferences expressed by them in online browsing. Social cookies are also included in these cookies.

These cookies can only be installed on the user’s terminal if the latter has expressed their consent.

Below, for each type of cookie, the name, if first or third party, the purpose of use and the link of the third party and the duration:

Nome del Cookie
AWSELB Amazon AWS Elastic Load Balancer Performance
__utma Google Google Analytics Targeting
__utmb Google Google Analytics Targeting
__utmc Google Google Analytics Targeting
__utmz Google Google Analytics Targeting
 _gauges_unique_hour Gauges Google Analytics Performance
_gauges_unique_day Gauges Google Analytics Performance
_gauges_unique_month Gauges Google Analytics Performance
_gauges_unique_year Gauges Google Analytics Performance
 _gauges_unique Gauges Google Analytics Performance
apex__product Salesforce Salesforce Analytics Strictly Necessary
__hstc HubSpot HubSpot Analytics Targeting
 __hssrc HubSpot HubSpot Analytics Targeting
 __hssc HubSpot HubSpot Analytics Targeting
hsPagesViewedThisSession HubSpot HubSpot Analytics Strictly Necessary
hubspotutk HubSpot HubSpot Analytics Strictly Necessary HubSpot HubSpot Authentication Strictly Necessary
hubspotauth HubSpot HubSpot Authentication Strictly Necessary
hubspotauthcms HubSpot HubSpot Authentication Strictly Necessary
hubspotauthremember HubSpot HubSpot Authentication Functionality
_hs_opt_out HubSpot Opt out of HubSpot tracking Strictly Necessary
hubspotutktzo HubSpot Time Zone Offset Functionality
__hluid HubSpot In-app usage tracking Targeting
mp_id_mixpanel Mixpanel In-app usage tracking Targeting
__cfduid Cloudflare Detection of malicious actors Strictly Necessary
__cfruid Cloudflare Rate limiting policies Strictly Necessary

Essential Cookies


• This cookie is used by the opt-in privacy policy to remember not to prompt the visitor to accept cookies again.
• This cookie is set when you give visitors the choice to disable cookies.
• It contains the string “yes” or “no”.
• It expires in 13 months.


• This cookie can be set to prevent the tracking code from sending information to HubSpot.
• The setting of this cookie is different from the deletion of cookies as it still allows the sending of anonymous information to HubSpot.
• It contains the string “yes”.
• It expires in 13 months.


• This cookie is used to consistently offer visitors the same version of an A / B test page they have seen before.
• It contains the A / B test page id and the variant id chosen for the visitor.
• It expires at the end of the session.


• When visiting a password-protected page, this cookie is set so that future visits to the page from the same browser do not require repeated access.
• The cookie name is unique for each password-protected page.
• It contains an encrypted version of the password, so future visits to the page will no longer require the password.
• It expires in 14 days.


• This cookie is used to determine and save whether the chat widget is open for future visits.
• It is set in the visitor’s browser when they start a new chat and resets to close the widget after 30 minutes of inactivity.
• It contains a Boolean value of True if present.
• It expires in 30 minutes.


• This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is deleted.
• It contains a Boolean value of True or False.
• It expires in one day.


• This cookie is set when visitors access a website hosted by HubSpot.
• It contains encrypted data that identifies the user of the subscription when they are currently connected.
• It expires in 12 months.


• This cookie is used to ensure that access to content cannot be falsified.
• It contains a random string of letters and numbers used to verify that a membership access is authentic.
• It expires at the end of the session.


• This cookie is used to save the language selected by the visitor when viewing pages in multiple languages.
• This is set when an end user selects a language from the language selector and is used as a language preference to redirect them to sites in the language of their choice in the future, if available.
• It contains a colon-delimited string with the choice of the ISO639 language code on the left and the top-level private domain to which it applies on the right. An example will be “EN-US:”.
• It expires in two years.


• This cookie is set by HubSpot’s CDN provider, Cloudflare. It helps Cloudflare to detect malicious visitors on your website and to minimise the blocking of legitimate users.
• It can be placed on visitor devices to identify individual clients behind a shared IP address and to apply security settings based on the client. It is required to support Cloudflare security features.
• Learn more: cookies from Cloudflare.
• It expires after 30 days maximum


This cookie is inserted in the Hubspot CDN because of its policy. Learn more: Cloudflare cookies. It expires at the end of the session.

Non-essential cookies


• The main cookie for tracking visitors.
• It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
• It expires in 13 months.


• This cookie keeps track of a visitor’s identity. It is passed to HubSpot when the form is submitted and used during contact deduplication.
• It contains an opaque GUID to represent the current visitor.
• It expires in 13 months.


• This cookie keeps track of sessions.
• This is used to determine whether HubSpot should increase the session number and timestamps in the __hstc cookie.
• It contains the domain, viewCount (increments each page view in a session), and the session start timestamp.
• It expires in 30 minutes.


• Whenever HubSpot changes the session cookie, this cookie is also set to determine whether the visitor has restarted their browser.
• If this cookie does not exist when HubSpot handles cookies, it is considered a new session.
• It contains the value “1” when present.
• It expires at the end of the session.

Chatflow cookie


• This cookie is used to recognise visitors who chat with you through the chatflow tool. If the visitor leaves your website before being added as a contact, they will have this cookie associated with their browser.
• If you chat with a visitor who later returns to your website in the same browser, the chatflow tool will load the conversation history. The cookie is controlled by the consent to collect the setting of chat cookies in the chat flow.
• If this setting is disabled, the cookie is controlled by the permission to process the setting in your chat flow.
• It expires in 13 months.

Chatflow cookie consent text

With the Consent option for the collection of chat cookies enabled, HubSpot will ask visitors for consent to release a cookie in their browser when they open a chat on your website. This cookie is used to interact with website visitors and to provide a visitor’s chat history. If a visitor does not consent, they will not be able to start the chat. With this setting disabled, a visitor can start a chat and give consent to process their information via the Consent to Process setting.
• Visitors can also accept or reject cookies on the HubSpot cookie banner if it is enabled on your pages.
• If a visitor accepts the cookie when starting a chat, but clicks Decline on the HubSpot cookie banner, the cookie will be removed.
• If a visitor clicks Decline on the HubSpot cookie banner before starting a chat, HubSpot does not issue a cookie or requires them to consent to cookies in the chat widget.

Ads tracking

If Facebook’s pixel code is installed on your website, Facebook may set a cookie in the visitor’s browser.

If you use the HubSpot Ads tool to select and install the Facebook pixel on pages with the HubSpot tracking code, HubSpot will link the placement of that pixel code to the cookie notification banner. If you request permission to activate via this banner, the Facebook pixel will not be able to set any cookies until the visitor has joined.

If you have manually entered the pixel code in the pages (e.g. by changing the HTML header of your website), HubSpot will not be able to control which Facebook visitors it is able to set cookies on.


These cookies help us understand how users interact with our websites by providing us with information relating to the sections visited, the time spent on the website, and any issues that have emerged, for example an error message. This helps us to improve the performance of our website. These cookies do not identify you as an individual. All data are collected and aggregated anonymously.


These cookies allow our website to remember the choices you make (for example, your username, the chosen language or the region in which you are located) to provide you with a more personalised online experience. They can also allow users to view videos, enter games, and interact with social tools such as blogs, chatrooms, and forums. The information that is collected by these cookies may include personally identifiable information that you have provided, such as your username or profile image. We will always be transparent to you about what information we collect, how we use it and with whom we share it. If you do not accept these cookies, the performance and functionality of the website may be impacted and access to the contents of the website may be limited.


Analysis and performance cookies: The website uses Google Analytics, a web analytics tool provided by Google Inc. (“Google”) which helps TAGINA SpA understand how our websites are used. Information about your use of our website, including your IP address, may be transmitted to and stored on Google’s servers. We use this information to compile reports and to improve the site. Cookies collect information in an anonymous form, including the number of visitors to the site, where visitors come from and the pages they have visited.

Use of third-party cookies

As mentioned above, we make use of certain providers (not always present or active on the website) who may also set cookies on your device on our behalf when you visit TAGINA SpA to allow them to successfully provide their services.

How can i control or delete cookies?

You can express your consent and control over the cookies on the page using our control panel contained in the footer banner; most Internet browsers are initially set to accept cookies automatically. You can change these settings to block cookies or to warn you that cookies are being sent to your device.

In addition to our control panel, there are several ways to manage cookies. Please refer to your browser’s instruction manual or help screen to find out how to adjust or change your browser settings. If you disable the cookies we use, this may affect your experience while you are on the website, for example you may not be able to visit certain sections or you may not receive personalised information when you visit the website. If you use different devices to view and access the Websites (for example, computers, smartphones, tablets, etc.), you will need to ensure that each browser on each device is adjusted to reflect your cookie preferences.

Dissemination of data

The cookies provided by third parties do not involve the transfer of any user data to non-EU countries.

Data deletion

It is always possible to request the deletion of personal data provided voluntarily.

The data voluntarily provided by the user (email/nickname) are processed and stored for the duration of the relationship or until the user requests its cancellation. To do this, simply send an email to with the deletion request, which will take place as soon as possible.